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Venue Map
   
 
A to Z Facility Guide

Accessibility
Alcohol Management
Animals
ATM™s
Baby Change Stations
Box Office (Ticket Centre)
Broken Seats
Calendar of Events
Cameras and Recording Devices
Cancelled/Postponed Events
Catering
Children - Tickets
Code of Conduct
Complaints/Concerns
Concessions
Contact Information
Directions
Door Opening Times
Drinking Fountains
Elevators
Emergency Evacuation and Exits
Employment Opportunities
Equipment Rental
Exit and Re-Entry Policy
First Aid
Gift Certificates
Ice Rentals
Lost Child
Lost and Found
Lost or Stolen Tickets
Canadian Western Bank Lounge
Luxury Suites & Seats
Merchandise
Parking
Prohibited Items
Public Transportation
Pucks
Recycling
Re-Entry
Security & Searches
Skating
Smoking Policy
Special Circumstance Seating
Standing During Events
Strollers
Temperature
Ticket Centre
Washrooms
Walking
Will Call/Ticket Reservations
Wheelchairs
Venue Maps - Orchestra & Hockey Seating



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A to Z Facility Guide


The facility was built as a lasting legacy to the 1975 Canada Winter Games. Over the past 35 years, it has played host to world class concerts, annual three ring circuses, multicultural events, national curling championships, international basketball, banquets, skating events and a major WHL franchise. We are the proud home of the WHL Lethbridge Hurricanes.

This 'all-purpose' event centre features a full-size ice rink, 24 luxury box suites,  a 225 seat lounge and full catering capabilities (lounge & catering available Spring 2012).

The facility seats 6,500 in reserve seating and 7,100 in festival seating. Standing room available for additional 800 people.
 
 

Accessibility

Handicap Parking Stalls: There are stalls located within the West and North lot.

Attendants: All attendants must pay for their own ticket. For more information,... More Information
 
 

Alcohol Management

Our goal is to promote responsible alcohol service and enhance fan safety and enjoyment. Staff are trained in responsible alcohol management.

More Information

 
 

Animals

Animals or pets are not permitted in the ENMAX Centre, with the exception of service animals for fans with disabilities.  A service animal is defined as any animal that is individually trained... More Information
 
 

ATM™s

ATM™s are located on the main concourse near the NE and NW entrances. More Information
 
 

Baby Change Stations

Baby changing stations are located on the main concourse in all public female and male washrooms. More Information
 
 

Box Office (Ticket Centre)

Ticket Centre Locations and Hours of Operations
by phone (403) 329-SEAT... More Information
 
 

Broken Seats

If your seat is broken or dirty, please contact the nearest Hostess for further assistance.

More Information
 
 

Calendar of Events

The ENMAX Centre has a variety of events happening year round.

Take a look at our list here: Calendar of Events... More Information
 
 

Cameras and Recording Devices

For most events, the use of flash phtography and professional equpiment, video or audio recording is not permitted.  However, small point-and-shoot... More Information
 
 

Cancelled/Postponed Events

In rare circumstances, an event at the ENMAX Centre or Yates Memorial Theatre may be postponed, cancelled, or have a venue change.  If this does occur, please contact the Ticket Centre (403-329-SEAT... More Information
 
 

Catering

Please contact Bryce Versteeg for more information

Bryce Versteeg
403-360-8307
bryce.versteeg@lethbridge.ca... More Information
 
 

Children - Tickets

Children who are 2 years and younger may enter without a ticket, but must sit on the lap of an accompanying adult and may not take up a seat.  Any patron, regardless of age, who wishes to have... More Information
 
 

Code of Conduct

Fan courtesy is an important element at the ENMAX Centre.  We kindly request all guests be respectful of others around them.  Any guest who interferes with the enjoyment of another individual... More Information
 
 

Complaints/Concerns

Complaints regarding the provision of services to patrons should be directed to the Information Centre located inside the North East arena doors during events or to the General Office (403-320-4040)... More Information
 
 

Concessions

The ENMAX Centre offers a wide range of food services from 5 full concessions, 2 kiosks and 2 satellite concessions located on the concourse level.... More Information
 
 

Contact Information

ENMAX Centre
2510 Scenic Drive S
Lethbridge, AB
T1K 1N2

General Office: 403-320-4040
Ticket Centre: 403-329-SEAT (7328)

Related Links: More Information
 
 

Directions

ENMAX Centre
2510 Scenic Drive S
Lethbridge, AB
T1K 1N2

Our main entrance is located through the NE doors.
Click... More Information
 
 

Door Opening Times

ENMAX Centre doors typically open one hour prior to all events and games. 
Yates doors typically open half an hour prior to all events.
Door opening times may vary according to the... More Information
 
 

Drinking Fountains

Two fountains are located on the main concourse by the washrooms by Section H and L and two fountains are located on the east and west sides of the lower concourse. More Information
 
 

Elevators

There is 1 elevator located on the North West and 1 elevator located on the North East side of the building.

More Information
 
 

Emergency Evacuation and Exits

Emergency exits are located throughout the ENMAX Centre and are clearly marked within illuminated red signage. The ENMAX Centre Hostesses, Fire Marshals and Security Staff have been trained in proper... More Information
 
 

Employment Opportunities

CLICK HERE for employment information for the ENMAX Centre. Employment opportunites... More Information
 
 

Equipment Rental

A variety of amenities are available for rent for commercial and non-commercial use such as:
- Catering and Food & Beverage Services available
- 6 permanent concessions More Information
 
 

Exit and Re-Entry Policy

The ENMAX Centre has a stamp out system where customers may exit the venue and receive a stamp for re-entry. More Information
 
 

First Aid

SafetyNet Attendants are available to assist any guest in need during all public events.  The First Aid Room is located on the North East side of the arena on the main concourse (beside Coffee... More Information
 
 

Gift Certificates

Gift Certificates are great gifts for family, friends, co-workers and employees. Available at the Ticket Centre 403-329-SEAT (7328).

Related Links: Box... More Information
 
 

Ice Rentals

Please contact Robin Sakamoto for more information.

Related Links:  Contact Us and Equipment... More Information
 
 

Lost Child

If you notice a lost child or if you become separated from your child please find a Commissionaire or Hostess immediately for assistance. Found children will be taken to the Information Centre located... More Information
 
 

Lost and Found

If you have lost an item during an event, please visit the Information Centre located in the North East arena doors.  for all Lost and Found inquiries after the date of the show, please contact... More Information
 
 

Lost or Stolen Tickets

Once an event ticket(s) is purchased, it becomes the buyer's property and responsibility.  Reissuing of event ticket(s) is left to the discretion of the promoter representing the event.  If... More Information
 
 

Canadian Western Bank Lounge

Please contact the following for more information:

Bryce Versteeg
403-360-8307
bryce.versteeg@lethbridge.caMore Information
 
 

Luxury Suites & Seats

The ENMAX Centre has 24 luxury suites that are sold on a 3 year contract basis. The Super Suite at the south end of the ENMAX Centre for Hurricanes Games is rented on a per game basis; please contact... More Information
 
 

Merchandise

The ENMAX Centre has two locations for concert/event merchandise typically located within the North East and North West entrances on the main concourse.  This may vary depending on the event. More Information
 
 

Parking

There are 656 stalls in the North parking lot, 649 stalls in the West parking lot and 305 within the East parking lot. All stalls are within easy walking distance to the venue.
Reminder... More Information
 
 

Prohibited Items

For safety reasons, fans are refused entry if they are in possession of prohibited items.  Illegal items will be turned over to Lethbridge Police.  If a fan is found in faciilty with prohibited... More Information
 
 

Public Transportation

ENMAX Centre is located at 2510 Scenic Drive South. The facility is serviced by Bus Routes #12 and #20. However Routes 22, 23/24 also go by the ENMAX Centre.

For more detailed information... More Information
 
 

Pucks

Pucks flying into spectator areas can cause serious injury. Please be aware of flying pucks. In the case that you or someone in your party is injured, please notify a Hostess immediately.

... More Information
 
 

Recycling

ENMAX Centre provides recycling bins at various locations in the building.  We request you assist us in being environmentally friendly by using the bins.

More Information
 
 

Re-Entry

During all public events, the ENMAX Centre no longer allows re-entry into the facility, unless circumstances require it. Once you enter the facility with a ticket for an event, if you decide to leave... More Information

 
 

Security & Searches

Bag Searches:

If you are carrying a purse, large bag or backpack, please be advised that for... More Information

 
 

Skating

**Passes are available only at: 
Community Services Offices
3rd Floor, City Hall
910 4th Ave South**

Adult Public Skating (18+).  Admission... More Information

 
 

Smoking Policy

In compliance with the City of Lethbridge By-Law #5372, the ENMAX Centre is a smoke free facility.
Smoking is only allowed in the special designated smoking areas located on the West and East... More Information
 
 

Special Circumstance Seating

If you require special seating of any kind, please let the Ticket Centre know right away so we can accommodate these special requests to the best of our ability.

Ticket Centre - 403-329-SEAT ... More Information
 
 

Standing During Events

The ENMAX Centre requests all guests remain seated during events. Depending on the demographics of the event (such as concerts) standing may be accepted as normal protocol.  Standing on seats or... More Information
 
 

Strollers

If necessary, guests may bring strollers to events at the facility. All strollers must be collapsible and may not be left on the concourse or in any way cause an obstruction to other... More Information
 
 

Temperature

During hockey games, a cooler building temperature is maintained to provide a suitable ice surface for play. For other events where the ice is covered with an insulated sub-floor the building will... More Information
 
 

Ticket Centre

Ticket Centre Locations and Hours of Operations
by phone (403) 329-SEAT (7328)
... More Information
 
 

Washrooms

Female Washrooms are located on the main concourse, Ice Level, and Suite Level in Sections: M and O.

More Information

 
 

Walking

Please follow these few conditions while walking in the ENMAX Centre:

1) Walkers must enter through the NE ENTRANCE and SIGN IN & OUT WITH THE TICKET CENTRE EACH TIME. ... More Information

 
 

Will Call/Ticket Reservations

Prepaid tickets purchased over the telephone or the internet can be picked up at the ENMAX Centre Ticket Centre (NE doors) or at the Yates Theatre location. 
Photo identification and... More Information
 
 

Wheelchairs

The ENMAX Centre has a wheelchair on site for customers to use as required.

Please visit the Information Centre (located in through the NE entrance of the arena doors) or the Ticket... More Information
 
 

Venue Maps - Orchestra & Hockey Seating

Generic ENMAX Centre Map & Yates Theatre Click Here!
More Information
 
 
Call (403) 329-7328 (SEAT) for Tickets
Click here to purchase tickets online

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